About our warranty
Our stone surfaces come with an outstanding warranty from our stone brand suppliers and ourselves, providing a minimum of a 10-year manufacture and installation warranty. We only install high-quality quartz and granite. Our granite and quartz brands offer various warranties from 10 years up to 30 years.
It’s important to register your warranty for your quartz worktop with each brand to activate it.
Registering warranty information
Download our care sheet for more information about your product and how to take care of your quartz worktops of it.
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Register your ‘Silestone’ warranty
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Register your ‘Dekton’ warranty
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Register your ‘Caesarstone’ warranty
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Register your ‘Sensa’ warranty
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Register your ‘Sempre’ warranty (Sempre formally known as Cimstone)
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Register your ‘Technistone’ warranty
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Register your ‘CRL Quartz’ warranty
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Register your ‘IQ Stone’ warranty
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Register your ‘Compac’ warranty
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Register your ‘Neolith’ warranty
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Register your ‘Xtone’ warranty
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Register your ‘Ceralsio’ warranty
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Warranty Cosentino Terms
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Caesarstone Care & Maintenance
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Quartzforms Warranty Terms
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Want to know more?
As soon as you purchase a stone surface from Impala Stone your manufacture and installation warranty will automatically be in place.
If you purchase a quartz worktop it’s important to register your warranty with the brand to ensure your warranty is covering your product.
FAQs
A list of most asked questions and answers.
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Yes, if you have a quartz worktop you need to register directly with the quartz brand. If you have a granite or marble stone this is automatically done for you.
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No, although granite and quartz can withstand mild heat, very hot pans can damage the stone. Use silicone pan mats or trivet bars to protect your worktop.
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Washing up liquid and warm water is a great daily cleaner. Don’t use any harsh chemicals such as bleach or chlorine, or any acidic cleaners such as lemon, vinegar or orange.
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Quartz and granite are hard wearing stones, but they can stain. If they’re cleaned the right way this shouldn’t be a problem. Clean spills immediately with washing up liquid and warm water, rinse the surface with clean water, then dry and buff with a soft microfibre cloth.
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No, always use a chopping board as chopping directly onto your worktop can damage your worktop.
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We advise you not to sit or stand on your worktops as this can damage your worktop.
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Step 1: Use a soft cloth and warm, soapy water for daily wipes.
Step 2: Avoid harsh chemicals, bleach, or abrasive scouring pads that can dull the resin finish.
Step 3: For stubborn marks, use a specialized pH-neutral stone cleaner.
Request your FREE quotation today
Contact the office with your project dimensions and details on 01332 824200 or email sales@impalastone.com for a fast & free quote.
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Award winning service
Our professional team has been awarded Best Customer Service, by Houzz UK, for seven years running.
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Perfectly made to measure
Our quality workmanship and attention to detail are second to none.
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Exceptional materials & craftsmanship
We partner with many remarkable brands to bring you the best materials.
